• Admin

12 Elements of ‘Effective communication skills training’

1. Give participant the impression that you’re enthusiastic about talking to them.

The primary element of effective communication skills training is that the participant must feel that you would rather be talking to them than anyone else. When you give them the impression that you are excited about talking to them and that you care about them, you make them feel better about themselves. As a result, they’ll be more likely to really open up to you.

2. Ask open-ended questions about their interests.

Participant should learn in communication skills training that how to ask questions that will get them to talk about their interests and their life in a way that provides you with insight into their needs and wants. When you help them gain a new, positive perspective about their situation, they will feel a deep sense of connection with you.


3. Adapt to their body language and feelings.

In communication training understanding of the body language and feelings are most important. Pay special attention to their nonverbal communication. Watch their body language and posture, also take note of their inflection and word choices. Now, tailor your words, body language, and voice tone to match what you have observed. Doing this will help them feel a deep subconscious connection with you.

4. Show them approval: Tell them what you admire about them and why.

Effective communication skills training teaches you one of the best ways to instantly connect with people is to be forthright and tell them exactly why you like or admire them. If being too direct isn’t appropriate, insinuate with a few indirect statements here and there. Either approach can be equally as effective because everyone responds well to approval.

5. Listen attentively to everything they say.

In communication training attentive listening is the first thumb rule of effectiveness. Don’t focus too much on what you’re going to say next as they are talking. Instead, listen to every word they say and respond back as relevantly and smoothly as possible. This shows people that you are interested in what they have to say and you are fully engaged and in the moment with them. Also make sure to ask questions whenever there’s something they say that you don’t quite understand. This will help fill any potentially awkward lapses in communication.


6. Give them the right amount of eye contact.

Right amount of eye contact is the sole of effective communication which participant can master in Effective communication skills training. Eye contact communicates to the other person that you are not only interested in them and what they have to say, but that you are also trustworthy. When done in moderation, they will also assume you are confident in yourself because of your willingness to face them directly. As a result, people will naturally want to pay more attention to you and what you have to say.

7. Reveal as much about yourself as possible.

One of the best ways to earn someone’s trust is to reveal yourself as openly as you can. Tell stories about interesting events from your life or just describe zany instances from normal everyday life. As you do this, make sure not to mention things that stray too far from where their interests and values lie. Nothing builds trust like genuine transparency.

8. Give the impression that you are on the same team.

In effective communication skills training you can quickly learn the secret of bonding with them. Use words like “we, us, we’re, our, and ourselves” to instantly build a bond. When you use those words, you make it seem like you are all on the same team with a common goal or concern. This moves you into their circle while everyone else seems lack your special insight and understanding.


9. Give them your best smile.

Every communication skills training teaches that bank on your smile. When you smile at people, you communicate that you like them and their presence brings you happiness. Smiling at them will cause them to subconsciously want to smile back at you which will instantly build rapport between the two of you. Just make sure that your smile is sincere because if it’s not they will sense it.

10. Offer helpful suggestions.

Offer helpful suggestion is one of the major element of effective communication skills training. Recommend restaurants you’ve been to, places you’ve been to, movies you’ve seen, helpful people they’d like to meet, books you’ve read, career opportunities and whatever else you can think of. Describe what was so great about those people, places and things and how they might appeal to the other person. If you suggest enough ideas that interest them, they will look at you as a “go to” person when they need to make a decision about what to do next.

11. Give them encouragement.

Effective communication skills training always in favour of that if the person you’re dealing with is younger or in a more difficult position than you, they will appreciate any encouragement you can offer. When you help them feel more confident in their own abilities they will value your input. This helps even out the relationship. Convince them that they can surpass their problems and limitations and they will feel good about connecting with you.

12. Appear to have a slightly higher energy level than the other person.

Generally, people want to be around those who lift them up, instead of bringing them down. If you indicate with your voice and your body language that you have a slightly higher energy level, they will feel more energized and positive while around you. Don’t be so energetic that you put people off, but have enough so that they feel energized after talking with you.


Tel: 7011601773  | Fax: 0120-4545789

MON-FRI: 9am - 6pm

  • Pinterest Social Icon
  • Google+ Social Icon
  • linkedin
  • whatsapp
  • YouTube Social  Icon
  • twitter
  • facebook
Meet Us

Head Office-A-130,  Block - A, Sector 63

Noida (UP) 201301

Regional Office: Building Number 145,
Sector 44, Gurgaon,
Haryana – 122003

© 2020 Conceptial Training & Consulting